by T20Admin | Sep 27, 2024 | Best practices, Managed IT services, Service delivery, Tools & technology
The world is changing fast, and as technology continues to evolve at breakneck speed, more and more businesses are turning to third-party service providers – chiefly, managed services providers (MSPs) to take care of their IT needs. Computers aren’t just nifty tools;...
by T20Admin | Sep 11, 2024 | Best practices, Talent & hiring
With workplace burnout on the rise – especially among professionals in managed IT – MSP executives and leaders have, more than ever before, an obligation to understand the relationship between workplace environment and employee health and success. A positive and...
by T20Admin | Sep 5, 2024 | Best practices, Service delivery, Talent & hiring
IT services is a busy line of work – even grueling, at times. So, it’s no surprise that feelings of workplace exhaustion are on the rise for managed IT professionals. The persistent demand to deliver high-quality service to existing customers coupled with the ongoing...
by T20Admin | Apr 24, 2024 | Best practices, Cybersecurity
Microsoft will end support for Windows 10 – its most popular operating system – in October 2025. The current version of Windows 10, 22H2, is the final feature update. After October 14, 2025, there will be no security updates, bug fixes, or technical...
by T20Admin | Mar 15, 2024 | Best practices, Managed IT services, Sales & marketing resources
Solution selling isn’t a new concept. The problem-based methodology gained popularity in the 1980s and has remained a classic sales blueprint since – for good reason! It’s a simple formula built around identifying a prospect’s needs and recommending products and...
by T20Admin | Feb 19, 2024 | Best practices, Managed IT services
LinkedIn is one of the best cost-friendly tools available to B2B businesses who want to elevate and spread awareness of their brand, foster trust, and build lasting relationships. By following these best practices and crafting a compelling LinkedIn strategy, MSPs can...
