NOC Services

Server and workstation support to provide a stable platform for your customers’ computing needs.

What’s Included

24/7 remote monitoring and alerting

Endpoint detection and response (EDR) licensing, monitoring, and management

DNS filtering licensing, monitoring, and management

Proactive patch management for Microsoft Windows and 100+ third-party applications, including Google Chrome, Apple Safari, Firefox, Adobe, Dropbox, Zoom and more

Patch testing and verification

RMM scripting and automation

Hardware health monitoring

Device performance monitoring

Disk health check

HTTP/HTTPS monitoring

Proactive reboot procedures

Internet connectivity

Password policies

Change detection alerts

Service provider access to ConnectWise ticket and billing integration

Access to monthly reporting

Vendor engagement and consolidated billing

One-on-one training for Collabrance tools 

Regular alignment meetings led by Collabrance service team

Access to value-added services, including sales and marketing support

Vendors We Use

Our goal is not to be a dispatch team; we work directly with vendors to resolve line-of-business application tickets.

Ready to Get Started?

Give us a call at 877-715-8485, email sales@collabrance.com, or click the link below to submit a request and a team member will contact you.