NOC Services
Server and workstation support to provide a stable platform for your customers’ computing needs.
What’s Included
24/7 remote monitoring and alerting
Endpoint detection and response (EDR) licensing, monitoring, and management
DNS filtering licensing, monitoring, and management
Proactive patch management for Microsoft Windows and 100+ third-party applications, including Google Chrome, Apple Safari, Firefox, Adobe, Dropbox, Zoom and more
Patch testing and verification
RMM scripting and automation
Hardware health monitoring
Device performance monitoring
Disk health check
HTTP/HTTPS monitoring
Proactive reboot procedures
Internet connectivity
Password policies
Change detection alerts
Service provider access to ConnectWise ticket and billing integration
Access to monthly reporting
Vendor engagement and consolidated billing
One-on-one training for Collabrance tools
Regular alignment meetings led by Collabrance service team
Access to value-added services, including sales and marketing support
Vendors We Use
Our goal is not to be a dispatch team; we work directly with vendors to resolve line-of-business application tickets.
Ready to Get Started?
Give us a call at 877-715-8485, email sales@collabrance.com, or click the link below to submit a request and a team member will contact you.